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Terms and Conditions

PAWS of Belgravia Terms and Conditions of Sale

Effective Date: 01/05/2024

 

These Terms and Conditions of Sale ("Terms") govern the sale of products and services (collectively, "Products") by PAWS of Belgravia ("we," "us," or "our") to you ("you" or "your"). Please read these Terms carefully before placing an order. By placing an order, you agree to be bound by these Terms.

 

1. Orders

 

  • You may place an order for Products through our website, by phone, or in person at our store.

  • All orders are subject to availability and acceptance by us. We reserve the right to refuse any order for any reason.

  • When you place an order, you agree to provide accurate and complete information about yourself, including your name, billing address, shipping address, email address, and phone number.

 

2. Payment

 

  • We accept payment by all major credit cards and debit cards.

  • Payment is due at the time you place your order.

  • We reserve the right to hold your order until payment is authorised and verified.

  • Prices are subject to change without notice.

 

3. Shipping

 

  • We offer shipping within the United Kingdom.

  • Shipping costs will be calculated at checkout based on the weight and destination of your order.

  • We will use commercially reasonable efforts to ship your order within 3- 5 working days. However, we are not responsible for delays in shipping caused by factors beyond our control, such as weather or carrier delays.

 

4. Returns and Exchanges

 

  • We accept returns and exchanges of unworn, unwashed and unused Products with the tag remaining within 28 days of the purchase date.

  • You must obtain a Return Authorisation Number (RAN) from us before returning any Products. You can request a RAN by contacting us at: info@pawsofbelgravia.co.uk.

  • Return shipping costs are your responsibility.

  • We will issue a full refund to the original payment method for returned Products. We will exchange Products for a different size or style, subject to availability.

 

5. Warranties

 

  • We warrant that the Products will be free from defects in materials and workmanship at the time of purchase.

  • This warranty is limited to the original purchaser of the Products and is not transferable.

  • Our warranty does not cover damage caused by normal wear and tear, misuse, or neglect.

  • This warranty is your sole and exclusive remedy for any defect in the Products.

 

6. Limitation of Liability

 

  • We will not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to the sale or use of the Products.

  • Our total liability to you for any claim arising out of or related to the sale or use of the Products will not exceed the amount you paid for the Products.

 

7. Governing Law

 

  • These Terms will be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of laws provisions.

 

8. Entire Agreement

 

  • These Terms constitute the entire agreement between you and us with respect to the sale of Products.

 

9. Severability

 

  • If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

 

10. Waiver

 

  • Our failure to enforce any provision of these Terms will not be construed as a waiver of such provision or any other provision.

 

11. Contact Us

 

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